{"id":1286,"date":"2022-09-14T10:36:29","date_gmt":"2022-09-14T08:36:29","guid":{"rendered":"https:\/\/www.kindermann.de\/wp\/?page_id=1286"},"modified":"2022-12-20T12:07:27","modified_gmt":"2022-12-20T11:07:27","slug":"warenruecknahme","status":"publish","type":"page","link":"https:\/\/www.kindermann.de\/company\/service-support\/warenruecknahme\/","title":{"rendered":"Warenr\u00fccknahme"},"content":{"rendered":"<div class=\"sticky_on_header\">\n\t<div class=\"container\">\n\t\t<div class=\"subnav\">\n\t\t\t<h4>\n\t\t\t\t\t\t\t\tService &amp; Support\t\t\t\t\t\t\t<\/h4>\n\t\t\t<ul class=\"filter_list\">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"\"><a href=\"https:\/\/www.kindermann.de\/company\/service-support\/garantie\/\">Supportanfrage<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"active\"><a href=\"https:\/\/www.kindermann.de\/company\/service-support\/warenruecknahme\/\">Warenr\u00fccknahme<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"\"><a href=\"https:\/\/www.kindermann.de\/company\/service-support\/transportschaden\/\">Transportschaden<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"text_group text_group_ box_ box_\" id=\"  \">\n\t<div class=\"text_group_content \">\n\t\t\n\n<h1 class=\"wp-block-heading\">Warenr\u00fccknahme<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sehr geehrter Kunde,<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">um Ihre Reparatur oder R\u00fccksendung bearbeiten zu k\u00f6nnen, ist es notwendig, dass Sie&nbsp; vor Einsendung des Artikels&nbsp;bei uns eine RMA-Nummer anfordern.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bitte f\u00fcllen Sie hierzu nachstehendes Online-Formular aus.<\/li>\n\n\n\n<li>Sobald wir Ihnen die RMA-Nummer mitgeteilt haben,&nbsp;vermerken Sie diese bitte gro\u00df und deutlich auf der Transportverpackung Ihrer Einsendung.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Die Zuteilung einer RMA-Nummer berechtigt Sie zum Einsenden der angemeldeten Artikel an unser Haus, beinhaltet&nbsp;jedoch nicht automatisch den Anspruch auf eine Gutschrift, Wandlung oder \u00e4hnliches.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Eine Entscheidung dar\u00fcber kann erst nach Pr\u00fcfung der eingesandten Ware durch uns erfolgen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Unfreie R\u00fccksendungen werden NICHT angenommen!<\/strong><\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wpforms-container wpforms-container-full wpforms-block\" id=\"wpforms-1399\"><form id=\"wpforms-form-1399\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"1399\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/company\/wp-json\/company\/v2\/pages\/1286?wpforms_form_id=1399\" data-token=\"51d5350431bb7ab6d1faa494abdbf016\" data-token-time=\"1785340724\"><noscript class=\"wpforms-error-noscript\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-1399-field_5-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_5\">Firma <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1399-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" required><\/div><div id=\"wpforms-1399-field_10-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_10\">Kundennummer<\/label><input type=\"text\" id=\"wpforms-1399-field_10\" class=\"wpforms-field-large\" name=\"wpforms[fields][10]\" ><\/div><div id=\"wpforms-1399-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1399-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" required><label for=\"wpforms-1399-field_0\" class=\"wpforms-field-sublabel after\">Vorname<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1399-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" required><label for=\"wpforms-1399-field_0-last\" class=\"wpforms-field-sublabel after\">Nachname<\/label><\/div><\/div><\/div><div id=\"wpforms-1399-field_16-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_16\">Stra\u00dfe\/Nr. <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1399-field_16\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][16]\" required><\/div><div id=\"wpforms-1399-field_14-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_14\">PLZ\/Ort <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1399-field_14\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][14]\" required><\/div><div id=\"wpforms-1399-field_29-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"29\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_29\">Telefon\/Fax <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-1399-field_29\" class=\"wpforms-field-small wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][29]\" aria-label=\"Telefon\/Fax\" required><\/div><div id=\"wpforms-1399-field_20-container\" class=\"wpforms-field wpforms-field-email wpforms-one-half wpforms-first\" data-field-id=\"20\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_20\">E-Mail<\/label><input type=\"email\" id=\"wpforms-1399-field_20\" class=\"wpforms-field-large\" name=\"wpforms[fields][20]\" spellcheck=\"false\" ><\/div><div id=\"wpforms-1399-field_22-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half\" data-field-id=\"22\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_22\">Kindermann Lieferschein-Nr. <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1399-field_22\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][22]\" required><\/div><div id=\"wpforms-1399-field_23-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"23\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_23\">Ansprechpartner auf dem Lieferschein<\/label><input type=\"text\" id=\"wpforms-1399-field_23\" class=\"wpforms-field-large\" name=\"wpforms[fields][23]\" ><\/div><div id=\"wpforms-1399-field_25-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"25\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_25\">Artikelnummer\/ -bezeichnung <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1399-field_25\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][25]\" required><\/div><div id=\"wpforms-1399-field_26-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"26\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_26\">Seriennummer<\/label><input type=\"text\" id=\"wpforms-1399-field_26\" class=\"wpforms-field-large\" name=\"wpforms[fields][26]\" ><\/div><div id=\"wpforms-1399-field_28-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"28\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_28\">Beanstandung <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-1399-field_28\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][28]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Bitte w\u00e4hlen<\/option><option value=\"Falschbestellung\"  class=\"choice-1 depth-1\"  >Falschbestellung<\/option><option value=\"Falschlieferung\"  class=\"choice-2 depth-1\"  >Falschlieferung<\/option><\/select><\/div><div id=\"wpforms-1399-field_21-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"21\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_21\">Erl\u00e4uterung <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-1399-field_21\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][21]\" required><\/textarea><\/div><div id=\"wpforms-1399-field_30-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-id=\"30\"><label class=\"wpforms-field-label\" for=\"wpforms-1399-field_30\">Upload JPG- oder PNG-Datei zur Dokumentation (max. 2 MB)<\/label><div\n\t\tclass=\"wpforms-uploader \"\n\t\tdata-field-id=\"30\"\n\t\tdata-form-id=\"1399\"\n\t\tdata-input-name=\"wpforms_1399_30\"\n\t\tdata-extensions=\"jpg,png\"\n\t\tdata-max-size=\"2097152\"\n\t\tdata-max-file-number=\"1\"\n\t\tdata-post-max-size=\"536870912\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 448L544 480C544 515.3 515.3 544 480 544L160 544C124.7 544 96 515.3 96 480L96 448C96 412.7 124.7 384 160 384L240 384C240 428.2 275.8 464 320 464zM464 488C477.3 488 488 477.3 488 464C488 450.7 477.3 440 464 440C450.7 440 440 450.7 440 464C440 477.3 450.7 488 464 488z\">\n\t\t<\/svg>\n\n\t\t<span class=\"modern-title\">\n\t\t\t\t\t\t\tDrag &amp; Drop Files, \t\t\t\t<span>Choose Files to Upload<\/span>\n\t\t\t\t\t<\/span>\n\n\t\t\t<\/div>\n<\/div>\n\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-1399-field_30\"\n\t\tname=\"wpforms_1399_30\" \t\tvalue=\"\">\n<\/div><div id=\"wpforms-1399-field_24-container\" class=\"wpforms-field wpforms-field-checkbox\" data-field-id=\"24\"><label class=\"wpforms-field-label\">Allgemeine Gesch\u00e4ftsbedingungen <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-1399-field_24\" class=\"wpforms-field-required\"><li class=\"choice-3 depth-1\"><input type=\"checkbox\" id=\"wpforms-1399-field_24_3\" name=\"wpforms[fields][24][]\" value=\"AGBs gelesen und akzeptiert\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-1399-field_24_3\">AGBs gelesen und akzeptiert<\/label><\/li><\/ul><div class=\"wpforms-field-description\"><a href=\"https:\/\/www.kindermann.de\/company\/agb\/\" target=\"_blank\">Hier k\u00f6nnen Sie die AGBs einsehen<\/a><a><\/a><\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-hcaptcha\" ><div class=\"h-captcha\" data-sitekey=\"ee430cde-505e-4836-afaf-53460f13a475\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-hcaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1399\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.kindermann.de\/company\/wp-json\/company\/v2\/pages\/1286\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1399\" class=\"wpforms-submit\" data-alt-text=\"Senden...\" data-submit-text=\"RMA-Nummer beantragen\" aria-live=\"assertive\" value=\"wpforms-submit\">RMA-Nummer beantragen<\/button><img decoding=\"async\" src=\"https:\/\/www.kindermann.de\/company\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Wird geladen\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":1247,"menu_order":47,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1286","page","type-page","status-publish","format-standard","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Warenr\u00fccknahme - Kindermann GmbH<\/title>\n<meta name=\"description\" content=\"Sie wollen ein Produkt an uns zur\u00fcckgeben? 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