{"id":1221,"date":"2022-09-13T21:33:31","date_gmt":"2022-09-13T19:33:31","guid":{"rendered":"https:\/\/www.kindermann.de\/wp\/?page_id=1221"},"modified":"2024-12-05T18:34:39","modified_gmt":"2024-12-05T17:34:39","slug":"garantie","status":"publish","type":"page","link":"https:\/\/www.kindermann.de\/company\/service-support\/garantie\/","title":{"rendered":"Supportanfrage"},"content":{"rendered":"<div class=\"sticky_on_header\">\n\t<div class=\"container\">\n\t\t<div class=\"subnav\">\n\t\t\t<h4>\n\t\t\t\tService &amp; Support\t\t\t<\/h4>\n\t\t\t<ul class=\"filter_list\">\n\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li class=\"active\"><a href=\"https:\/\/www.kindermann.de\/company\/service-support\/garantie\/\">Supportanfrage<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"\"><a href=\"https:\/\/www.kindermann.de\/company\/service-support\/warenruecknahme\/\">Warenr\u00fccknahme<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t<li class=\"\"><a href=\"https:\/\/www.kindermann.de\/company\/service-support\/transportschaden\/\">Transportschaden<\/a><\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t<\/ul>\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\n\n<div class=\"text_group text_group_ box_ box_\" id=\"  \">\n\t<div class=\"text_group_content \">\n\t\t\n\n<h1 class=\"wp-block-heading\">Supportanfrage<\/h1>\n\n\n\n<p>Sie ben\u00f6tigen Unterst\u00fctzung bei einem unserer Produkte? Wir stehen Ihnen gerne zuverl\u00e4ssig zur Seite und k\u00fcmmern uns umgehend um Ihre Belange.<\/p>\n\n\n\n<p>Sie erleichtern uns die Arbeit, indem Sie uns eine m\u00f6glichst genaue Beschreibung Ihres Anliegens mithilfe des untenstehenden Formulars \u00fcbermitteln.&nbsp;<\/p>\n\n\n\n<p>Sollte eine Reparatur oder ein Austausch n\u00f6tig sein, teilen wir Ihnen im Vorfeld der R\u00fccksendung eine RMA mit. Bitte vermerken Sie diese deutlich auf der Transportverpackung oder dem Lieferschein. Bitte sorgen Sie im eigenen Interesse auch f\u00fcr eine ad\u00e4quate Transportverpackung!&nbsp;<\/p>\n\n\n\n<p>Telefonisch erreichen Sie Service\/Support von Montag bis Donnerstag zwischen 8.00 und 17.00 Uhr und freitags bis 15.00 Uhr unter <strong>09303\/9840-200<\/strong>.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wpforms-container wpforms-container-full content_small wpforms-block wpforms-block-0ce3405e-5bf1-494e-bbb3-c089d121b007\" id=\"wpforms-1302\"><form id=\"wpforms-form-1302\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"1302\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/company\/wp-json\/company\/v2\/pages\/1221\" data-token=\"f908e504759738c5b409b5d589f66c32\" data-token-time=\"1777177669\"><noscript class=\"wpforms-error-noscript\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-1302-field_32-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"32\"><h3 id=\"wpforms-1302-field_32\">Produktinformationen<\/h3><\/div><div id=\"wpforms-1302-field_5-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_5\">Modell <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1302-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" required><\/div><div id=\"wpforms-1302-field_6-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_6\">Seriennummer <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1302-field_6\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][6]\" required><\/div><div id=\"wpforms-1302-field_31-container\" class=\"wpforms-field wpforms-field-date-time wpforms-one-half wpforms-first\" data-field-id=\"31\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_31\">Kaufdatum <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-datepicker-wrap\"><input type=\"text\" id=\"wpforms-1302-field_31\" class=\"wpforms-field-date-time-date wpforms-datepicker wpforms-field-required wpforms-field-large\" data-date-format=\"d\/m\/Y\" data-disable-past-dates=\"0\" data-input=\"true\" name=\"wpforms[fields][31][date]\" required><a title=\"Datum leeren\" data-clear role=\"button\" tabindex=\"0\" class=\"wpforms-datepicker-clear\" aria-label=\"Datum leeren\" style=\"display:none;\"><\/a><\/div><\/div><div id=\"wpforms-1302-field_8-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half\" data-field-id=\"8\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_8\">Belegnummer<\/label><input type=\"text\" id=\"wpforms-1302-field_8\" class=\"wpforms-field-large\" name=\"wpforms[fields][8]\" ><\/div><div id=\"wpforms-1302-field_36-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"36\"><\/div><div id=\"wpforms-1302-field_35-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"35\"><h3 id=\"wpforms-1302-field_35\">Beschreibung<\/h3><\/div><div id=\"wpforms-1302-field_21-container\" class=\"wpforms-field wpforms-field-textarea\" data-field-id=\"21\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_21\">Detailierte Fehlerbeschreibung <span class=\"wpforms-required-label\">*<\/span><\/label><textarea id=\"wpforms-1302-field_21\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][21]\" required><\/textarea><\/div><div id=\"wpforms-1302-field_44-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"44\"><\/div><div id=\"wpforms-1302-field_33-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"33\"><h3 id=\"wpforms-1302-field_33\">Eigent\u00fcmer (wer reklamiert?)<\/h3><\/div><div id=\"wpforms-1302-field_11-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_11\">Anrede <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-1302-field_11\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][11]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Bitte w\u00e4hlen<\/option><option value=\"Herr\"  class=\"choice-1 depth-1\"  >Herr<\/option><option value=\"Frau\"  class=\"choice-2 depth-1\"  >Frau<\/option><\/select><\/div><div id=\"wpforms-1302-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"0\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1302-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" required><label for=\"wpforms-1302-field_0\" class=\"wpforms-field-sublabel after\">Vorname<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1302-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" required><label for=\"wpforms-1302-field_0-last\" class=\"wpforms-field-sublabel after\">Nachname<\/label><\/div><\/div><\/div><div id=\"wpforms-1302-field_12-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-id=\"12\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_12\">Firma<\/label><input type=\"text\" id=\"wpforms-1302-field_12\" class=\"wpforms-field-large\" name=\"wpforms[fields][12]\" ><\/div><div id=\"wpforms-1302-field_13-container\" class=\"wpforms-field wpforms-field-name wpforms-one-half\" data-field-id=\"13\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_13\">Ansprechpartner <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1302-field_13\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][13]\" required><\/div><div id=\"wpforms-1302-field_16-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_16\">Stra\u00dfe <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1302-field_16\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][16]\" required><\/div><div id=\"wpforms-1302-field_14-container\" class=\"wpforms-field wpforms-field-text wpforms-two-thirds wpforms-first\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_14\">PLZ <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1302-field_14\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][14]\" required><\/div><div id=\"wpforms-1302-field_15-container\" class=\"wpforms-field wpforms-field-text wpforms-one-third\" data-field-id=\"15\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_15\">Ort <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1302-field_15\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][15]\" required><\/div><div id=\"wpforms-1302-field_17-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-first wpforms-field-select-style-classic\" data-field-id=\"17\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_17\">Land <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-1302-field_17\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][17]\" required=\"required\"><option value=\"Deutschland\"  class=\"choice-1 depth-1\"  >Deutschland<\/option><option value=\"\u00d6sterreich\"  class=\"choice-2 depth-1\"  >\u00d6sterreich<\/option><option value=\"Schweiz\"  class=\"choice-3 depth-1\"  >Schweiz<\/option><\/select><\/div><div id=\"wpforms-1302-field_40-container\" class=\"wpforms-field wpforms-field-phone wpforms-one-half\" data-field-id=\"40\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_40\">Telefon <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-1302-field_40\" class=\"wpforms-field-large wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][40]\" aria-label=\"Telefon\" required><\/div><div id=\"wpforms-1302-field_20-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"20\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_20\">E-Mail <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1302-field_20\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][20]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-1302-field_38-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"38\"><\/div><div id=\"wpforms-1302-field_34-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"34\"><h3 id=\"wpforms-1302-field_34\">Bezugsquelle (H\u00e4ndler)<\/h3><\/div><div id=\"wpforms-1302-field_22-container\" class=\"wpforms-field wpforms-field-name\" data-field-id=\"22\"><label class=\"wpforms-field-label\">Name<\/label><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1302-field_22\" class=\"wpforms-field-name-first\" name=\"wpforms[fields][22][first]\" ><label for=\"wpforms-1302-field_22\" class=\"wpforms-field-sublabel after\">Vorname<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1302-field_22-last\" class=\"wpforms-field-name-last\" name=\"wpforms[fields][22][last]\" ><label for=\"wpforms-1302-field_22-last\" class=\"wpforms-field-sublabel after\">Nachname<\/label><\/div><\/div><\/div><div id=\"wpforms-1302-field_23-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"23\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_23\">Firma<\/label><input type=\"text\" id=\"wpforms-1302-field_23\" class=\"wpforms-field-large\" name=\"wpforms[fields][23]\" ><\/div><div id=\"wpforms-1302-field_24-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"24\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_24\">Ansprechpartner<\/label><input type=\"text\" id=\"wpforms-1302-field_24\" class=\"wpforms-field-large\" name=\"wpforms[fields][24]\" ><\/div><div id=\"wpforms-1302-field_27-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"27\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_27\">Stra\u00dfe<\/label><input type=\"text\" id=\"wpforms-1302-field_27\" class=\"wpforms-field-large\" name=\"wpforms[fields][27]\" ><\/div><div id=\"wpforms-1302-field_26-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"26\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_26\">PLZ<\/label><input type=\"text\" id=\"wpforms-1302-field_26\" class=\"wpforms-field-large\" name=\"wpforms[fields][26]\" ><\/div><div id=\"wpforms-1302-field_25-container\" class=\"wpforms-field wpforms-field-text\" data-field-id=\"25\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_25\">Ort<\/label><input type=\"text\" id=\"wpforms-1302-field_25\" class=\"wpforms-field-large\" name=\"wpforms[fields][25]\" ><\/div><div id=\"wpforms-1302-field_41-container\" class=\"wpforms-field wpforms-field-phone\" data-field-id=\"41\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_41\">Telefon<\/label><input type=\"tel\" id=\"wpforms-1302-field_41\" class=\"wpforms-field-small wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][41]\" aria-label=\"Telefon\" ><\/div><div id=\"wpforms-1302-field_30-container\" class=\"wpforms-field wpforms-field-email\" data-field-id=\"30\"><label class=\"wpforms-field-label\" for=\"wpforms-1302-field_30\">Email<\/label><input type=\"email\" id=\"wpforms-1302-field_30\" class=\"wpforms-field-large\" name=\"wpforms[fields][30]\" spellcheck=\"false\" ><\/div><div id=\"wpforms-1302-field_39-container\" class=\"wpforms-field wpforms-field-divider\" data-field-id=\"39\"><\/div><div id=\"wpforms-1302-field_3-container\" class=\"wpforms-field wpforms-field-checkbox wpforms-list-inline\" data-field-id=\"3\"><label class=\"wpforms-field-label\">Best\u00e4tigung <span class=\"wpforms-required-label\">*<\/span><\/label><ul id=\"wpforms-1302-field_3\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"checkbox\" id=\"wpforms-1302-field_3_1\" name=\"wpforms[fields][3][]\" value=\"Ich bin damit einverstanden, dass die gemachten Angaben elektronisch gespeichert werden. Kindermann wird diese Daten nicht an Dritte weitergeben.*\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-1302-field_3_1\">Ich bin damit einverstanden, dass die gemachten Angaben elektronisch gespeichert werden. Kindermann wird diese Daten nicht an Dritte weitergeben.*<\/label><\/li><\/ul><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-recaptcha-container wpforms-is-hcaptcha\" ><div class=\"h-captcha\" data-sitekey=\"ee430cde-505e-4836-afaf-53460f13a475\"><\/div><input type=\"text\" name=\"g-recaptcha-hidden\" class=\"wpforms-recaptcha-hidden\" style=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\" data-rule-hcaptcha=\"1\"><\/div><div class=\"wpforms-submit-container\" ><input type=\"hidden\" name=\"wpforms[id]\" value=\"1302\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/www.kindermann.de\/company\/wp-json\/company\/v2\/pages\/1221\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-1302\" class=\"wpforms-submit\" data-alt-text=\"Senden...\" data-submit-text=\"Formular \u00fcbermitteln\" aria-live=\"assertive\" value=\"wpforms-submit\">Formular \u00fcbermitteln<\/button><img decoding=\"async\" src=\"https:\/\/www.kindermann.de\/company\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-submit-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Wird geladen\"><\/div><\/form><\/div>  <!-- .wpforms-container -->\n\n\t<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"text_group text_group_narrow box_ box_\" id=\"  \">\n\t<div class=\"text_group_content \">\n\t\t\n\n<div class=\"wp-block-media-text alignwide is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.kindermann.de\/company\/wp-content\/uploads\/2022\/10\/Teamviewer-1024x576.jpg\" alt=\"\" class=\"wp-image-4083 size-full\"><\/figure><div class=\"wp-block-media-text__content\">\n<h2 class=\"wp-block-heading\">Team Viewer<\/h2>\n\n\n\n<p>F\u00fcr eine schnelle ein einfache Bearbeitung Ihres Anliegens, laden Sie sich hier bitte den TeamViewer herunter.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/get.teamviewer.com\/support-kindermann\" target=\"_blank\" rel=\"noreferrer noopener\">Kindermann Team Viewer Support<\/a><\/div>\n<\/div>\n<\/div><\/div>\n\n\n\t<\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":4,"featured_media":0,"parent":1247,"menu_order":33,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1221","page","type-page","status-publish","format-standard","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Supportanfrage - Kindermann GmbH<\/title>\n<meta name=\"description\" content=\"Ein Defekt? Ups, das h\u00e4tte nicht passieren d\u00fcrfen! Aber auch in diesem Fall stehen wir Ihnen zuverl\u00e4ssig zur Seite.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kindermann.de\/company\/service-support\/garantie\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Supportanfrage - Kindermann GmbH\" \/>\n<meta property=\"og:description\" content=\"Ein Defekt? Ups, das h\u00e4tte nicht passieren d\u00fcrfen! 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