{"id":18865,"date":"2026-10-20T09:37:57","date_gmt":"2026-10-20T07:37:57","guid":{"rendered":"https:\/\/www.kindermann.de\/company\/?post_type=job&#038;p=18865"},"modified":"2026-10-20T09:39:11","modified_gmt":"2026-10-20T07:39:11","slug":"customer-service-qs-m-w-d","status":"publish","type":"job","link":"https:\/\/www.kindermann.de\/company\/job\/customer-service-qs-m-w-d\/","title":{"rendered":"Mitarbeiter Kundensupport &amp; Qualit\u00e4tssicherung (m\/w\/d)"},"content":{"rendered":"<div class=\"text_group text_group_ box_ box_\" id=\"  \">\n\t<div class=\"text_group_content \">\n\t\t<div class=\"acf-innerblocks-container\">\n\n<p class=\"has-medium-font-size wp-block-paragraph\">Technik begeistert dich? Kundenkontakt macht dir Spa\u00df? Qualit\u00e4t ist f\u00fcr dich kein Zufall?<br>Dann k\u00f6nnte das genau die richtige Aufgabe f\u00fcr dich sein.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Die\u00a0Kindermann GmbH\u00a0geh\u00f6rt zu den f\u00fchrenden Anbietern von Pr\u00e4sentations-, Medien- und Konferenztechnik. Unsere Produkte und L\u00f6sungen kommen in Unternehmen, Bildungseinrichtungen und \u00f6ffentlichen Einrichtungen zum Einsatz.\u00a0<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zur Verst\u00e4rkung unseres Teams suchen wir einen technisch versierten Mitarbeiter (m\/w\/d), der unsere Kunden kompetent unterst\u00fctzt und gleichzeitig dazu beitr\u00e4gt, die hohe Qualit\u00e4t unserer Produkte sicherzustellen.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Das erwartet dich<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Bei uns erwartet dich kein eint\u00f6niger Arbeitsalltag. Du bist die Schnittstelle zwischen Kunden, Vertrieb, Produktmanagement und Lieferanten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Du unterst\u00fctzt unsere Fachhandelspartner und Kunden bei technischen Fragen rund um unsere Produkte, hilfst bei der Analyse und L\u00f6sung technischer Herausforderungen und sorgst daf\u00fcr, dass unsere Anwender schnell und kompetent unterst\u00fctzt werden. Gleichzeitig pr\u00fcfst du neue Produkte und Wareneing\u00e4nge auf Herz und Nieren, analysierst Fehlerbilder und unterst\u00fctzt uns dabei, die Qualit\u00e4t unserer L\u00f6sungen kontinuierlich weiterzuentwickeln.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Deine Aufgaben<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Technische Betreuung unserer Kunden, Fachhandelspartner und des Vertriebs<\/li>\n\n\n\n<li>Unterst\u00fctzung im Pre- und Aftersales-Support per Telefon, E-Mail und Ticketsystem<\/li>\n\n\n\n<li>Analyse und L\u00f6sung technischer Fragestellungen rund um Medien-, Netzwerk- und Konferenztechnik<\/li>\n\n\n\n<li>Durchf\u00fchrung von Produktpr\u00fcfungen und Wareneingangskontrollen<\/li>\n\n\n\n<li>Dokumentation und Analyse von Fehlerbildern sowie Unterst\u00fctzung bei Reklamationen<\/li>\n\n\n\n<li>Bewertung neuer Produkte gemeinsam mit Produktmanagement und Lieferanten<\/li>\n\n\n\n<li>Erstellung und Weiterentwicklung von Pr\u00fcf- und Testprozessen<\/li>\n\n\n\n<li>Gelegentliche Unterst\u00fctzung bei Installationen, Schulungen oder Messen<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Das bringst du mit<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Du musst nicht alles k\u00f6nnen. Viel wichtiger ist uns deine technische Begeisterung und deine Bereitschaft, dich in neue Themen einzuarbeiten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Idealerweise verf\u00fcgst du \u00fcber:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Eine Ausbildung oder Weiterbildung im Bereich Elektrotechnik, Elektronik, Informationselektronik, Mechatronik oder einer vergleichbaren Fachrichtung<\/li>\n\n\n\n<li>Erfahrung im technischen Support, Service, Pr\u00fcfwesen oder der Qualit\u00e4tssicherung<\/li>\n\n\n\n<li>Kenntnisse in der Mess- und Pr\u00fcftechnik<\/li>\n\n\n\n<li>Eine strukturierte und eigenverantwortliche Arbeitsweise<\/li>\n\n\n\n<li>Freude daran, technische Probleme zu analysieren und nachhaltige L\u00f6sungen zu finden<\/li>\n\n\n\n<li>Ein serviceorientiertes Auftreten und gute Kommunikationsf\u00e4higkeiten<\/li>\n\n\n\n<li>Gute Deutschkenntnisse sowie Englischkenntnisse f\u00fcr den Austausch mit internationalen Lieferanten<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Darauf kannst du dich freuen<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ein abwechslungsreiches Aufgabenfeld mit viel Eigenverantwortung<\/li>\n\n\n\n<li>Moderne Arbeitsbedingungen und flexible Arbeitszeiten<\/li>\n\n\n\n<li>Flache Hierarchien und kurze Entscheidungswege<\/li>\n\n\n\n<li>Ein kollegiales Team, das sich gegenseitig unterst\u00fctzt<\/li>\n\n\n\n<li>Eine umfassende Einarbeitung und individuelle Weiterbildungsm\u00f6glichkeiten<\/li>\n\n\n\n<li>Zukunftssichere Perspektiven in einem innovativen Marktumfeld<\/li>\n\n\n\n<li>Die M\u00f6glichkeit, aktiv an der Verbesserung unserer Produkte und Services mitzuwirken<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Klingt gut?<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Dann freuen wir uns darauf, dich kennenzulernen.<\/p>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Sie sind an dieser herausfordernden Aufgabe interessiert und erf\u00fcllen unsere Anforderungen? Dann freuen wir uns auf Ihre vollst\u00e4ndigen Bewerbungsunterlagen*.<\/strong><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wpforms-container wpforms-container-full wpforms-block wpforms-block-bf912e6b-0055-474b-a12a-8507f7c2e872\" id=\"wpforms-1839\"><form id=\"wpforms-form-1839\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"1839\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/company\/wp-json\/company\/v2\/job\/18865?wpforms_form_id=1839\" data-token=\"34ae4768990a9c099b6368db221ce16d\" data-token-time=\"1792680354\"><noscript class=\"wpforms-error-noscript\">Bitte aktiviere JavaScript in deinem Browser, um dieses Formular fertigzustellen.<\/noscript><div class=\"wpforms-field-container\"><div id=\"wpforms-1839-field_11-container\" class=\"wpforms-field wpforms-field-select wpforms-field-select-style-classic\" data-field-type=\"select\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_11\">Anrede <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-1839-field_11\" class=\"wpforms-field-small wpforms-field-required\" name=\"wpforms[fields][11]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Bitte w\u00e4hlen<\/option><option value=\"Herr\"  class=\"choice-1 depth-1\"  >Herr<\/option><option value=\"Frau\"  class=\"choice-2 depth-1\"  >Frau<\/option><\/select><\/div><div id=\"wpforms-1839-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-type=\"name\" data-field-id=\"0\"><label class=\"wpforms-field-label\">Name <span class=\"wpforms-required-label\">*<\/span><\/label><div class=\"wpforms-field-row wpforms-field-large\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-1839-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" required><label for=\"wpforms-1839-field_0\" class=\"wpforms-field-sublabel after\">Vorname<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-1839-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" required><label for=\"wpforms-1839-field_0-last\" class=\"wpforms-field-sublabel after\">Nachname<\/label><\/div><\/div><\/div><div id=\"wpforms-1839-field_14-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-type=\"text\" data-field-id=\"14\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_14\">PLZ <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1839-field_14\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][14]\" required><\/div><div id=\"wpforms-1839-field_25-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half\" data-field-type=\"text\" data-field-id=\"25\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_25\">Ort <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1839-field_25\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][25]\" required><\/div><div id=\"wpforms-1839-field_16-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half wpforms-first\" data-field-type=\"text\" data-field-id=\"16\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_16\">Stra\u00dfe <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1839-field_16\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][16]\" required><\/div><div id=\"wpforms-1839-field_5-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half\" data-field-type=\"text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_5\">Hausnummer <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1839-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" required><\/div><div id=\"wpforms-1839-field_6-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_6\">Adresszusatz<\/label><input type=\"text\" id=\"wpforms-1839-field_6\" class=\"wpforms-field-large\" name=\"wpforms[fields][6]\" ><\/div><div id=\"wpforms-1839-field_20-container\" class=\"wpforms-field wpforms-field-email wpforms-one-half wpforms-first\" data-field-type=\"email\" data-field-id=\"20\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_20\">E-Mail-Adresse Bewerber*in <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"email\" id=\"wpforms-1839-field_20\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][20]\" spellcheck=\"false\" required><\/div><div id=\"wpforms-1839-field_40-container\" class=\"wpforms-field wpforms-field-phone wpforms-one-half\" data-field-type=\"phone\" data-field-id=\"40\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_40\">Telefon-Nr. <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-1839-field_40\" class=\"wpforms-field-large wpforms-field-required wpforms-smart-phone-field\" data-rule-smart-phone-field=\"true\" name=\"wpforms[fields][40]\" aria-label=\"Telefon-Nr.\" required><\/div><div id=\"wpforms-1839-field_43-container\" class=\"wpforms-field wpforms-field-select wpforms-one-half wpforms-first wpforms-field-select-style-classic\" data-field-type=\"select\" data-field-id=\"43\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_43\">Bewerbung f\u00fcr folgenden Job: <span class=\"wpforms-required-label\">*<\/span><\/label><select id=\"wpforms-1839-field_43\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][43]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>Bitte w\u00e4hlen &#8230;<\/option><option value=\"Mitarbeiter Kundensupport &amp; Qualit\u00e4tssicherung (m\/w\/d)\"  class=\"choice-13 depth-1\"  >Mitarbeiter Kundensupport &amp; Qualit\u00e4tssicherung (m\/w\/d)<\/option><option value=\"Ausbildung zum\/zur Industriekaufmann\/-frau (m\/w\/d)\"  class=\"choice-16 depth-1\"  >Ausbildung zum\/zur Industriekaufmann\/-frau (m\/w\/d)<\/option><option value=\"Ausbildung zum Fachinformatiker f\u00fcr Systemintegration (m\/w\/d)\"  class=\"choice-17 depth-1\"  >Ausbildung zum Fachinformatiker f\u00fcr Systemintegration (m\/w\/d)<\/option><option value=\"Initiativbewerbung\"  class=\"choice-15 depth-1\"  >Initiativbewerbung<\/option><\/select><\/div><div id=\"wpforms-1839-field_54-container\" class=\"wpforms-field wpforms-field-text wpforms-one-half\" data-field-type=\"text\" data-field-id=\"54\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_54\">Gehaltswunsch <span class=\"wpforms-required-label\">*<\/span><\/label><input type=\"text\" id=\"wpforms-1839-field_54\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][54]\" required><\/div><div id=\"wpforms-1839-field_50-container\" class=\"wpforms-field wpforms-field-divider\" data-field-type=\"divider\" data-field-id=\"50\"><\/div><div id=\"wpforms-1839-field_51-container\" class=\"wpforms-field wpforms-field-divider\" data-field-type=\"divider\" data-field-id=\"51\"><\/div><div id=\"wpforms-1839-field_35-container\" class=\"wpforms-field wpforms-field-divider\" data-field-type=\"divider\" data-field-id=\"35\"><h3 id=\"wpforms-1839-field_35\">Anlagen (nur PDFs m\u00f6glich)<\/h3><\/div><div id=\"wpforms-1839-field_44-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-type=\"file-upload\" data-field-id=\"44\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_44\">Bewerbungsanschreiben <span class=\"wpforms-required-label\">*<\/span><\/label><div\n\t\tclass=\"wpforms-uploader wpforms-field-required\"\n\t\tdata-field-id=\"44\"\n\t\tdata-form-id=\"1839\"\n\t\tdata-input-name=\"wpforms_1839_44\"\n\t\tdata-extensions=\"pdf\"\n\t\tdata-max-size=\"536870912\"\n\t\tdata-max-file-number=\"1\"\n\t\tdata-post-max-size=\"536870912\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 448L544 480C544 515.3 515.3 544 480 544L160 544C124.7 544 96 515.3 96 480L96 448C96 412.7 124.7 384 160 384L240 384C240 428.2 275.8 464 320 464zM464 488C477.3 488 488 477.3 488 464C488 450.7 477.3 440 464 440C450.7 440 440 450.7 440 464C440 477.3 450.7 488 464 488z\"\/>\n\t\t<\/svg>\n\n\t\t<span class=\"modern-title\">\n\t\t\t\t\t\t\tDrag &amp; Drop Files, \t\t\t\t<span>Choose Files to Upload<\/span>\n\t\t\t\t\t<\/span>\n\n\t\t\t<\/div>\n<\/div>\n\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-1839-field_44\"\n\t\tname=\"wpforms_1839_44\" required\t\tvalue=\"\">\n<\/div><div id=\"wpforms-1839-field_45-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-type=\"file-upload\" data-field-id=\"45\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_45\">Lebenslauf <span class=\"wpforms-required-label\">*<\/span><\/label><div\n\t\tclass=\"wpforms-uploader wpforms-field-required\"\n\t\tdata-field-id=\"45\"\n\t\tdata-form-id=\"1839\"\n\t\tdata-input-name=\"wpforms_1839_45\"\n\t\tdata-extensions=\"pdf\"\n\t\tdata-max-size=\"536870912\"\n\t\tdata-max-file-number=\"1\"\n\t\tdata-post-max-size=\"536870912\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 448L544 480C544 515.3 515.3 544 480 544L160 544C124.7 544 96 515.3 96 480L96 448C96 412.7 124.7 384 160 384L240 384C240 428.2 275.8 464 320 464zM464 488C477.3 488 488 477.3 488 464C488 450.7 477.3 440 464 440C450.7 440 440 450.7 440 464C440 477.3 450.7 488 464 488z\"\/>\n\t\t<\/svg>\n\n\t\t<span class=\"modern-title\">\n\t\t\t\t\t\t\tDrag &amp; Drop Files, \t\t\t\t<span>Choose Files to Upload<\/span>\n\t\t\t\t\t<\/span>\n\n\t\t\t<\/div>\n<\/div>\n\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-1839-field_45\"\n\t\tname=\"wpforms_1839_45\" required\t\tvalue=\"\">\n<\/div><div id=\"wpforms-1839-field_46-container\" class=\"wpforms-field wpforms-field-file-upload\" data-field-type=\"file-upload\" data-field-id=\"46\"><label class=\"wpforms-field-label\" for=\"wpforms-1839-field_46\">Zeugnisse<\/label><div\n\t\tclass=\"wpforms-uploader \"\n\t\tdata-field-id=\"46\"\n\t\tdata-form-id=\"1839\"\n\t\tdata-input-name=\"wpforms_1839_46\"\n\t\tdata-extensions=\"pdf\"\n\t\tdata-max-size=\"536870912\"\n\t\tdata-max-file-number=\"1\"\n\t\tdata-post-max-size=\"536870912\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 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